After 8 long weeks in the desert that is a lack of data connection, I finally managed to connect to the internet again from home last night. If you don't already know the saga of the sudden (overnight) disappearance of our ADSL connection, you're in for a real treat….
What happened was: one night, before Easter, before the temperature hit 30, before getting up at 6, our internet vanished. I had left it where I normally leave it (in the phone line), but when I woke up in the morning, the internet was gone. This never usually happened unless I had been fiddling with the internet somehow (which really pisses it off), but I hadn't changed anything.
To cut a long story short, YA.COM did everything they could to lay the blame at our door. Now, I'm aware that this is standard behaviour for a Spanish firm, but YA.COM is owned by German masters or organisation T-Systems. Ya said that my router was broken, the cables were bad, Telefonica had broken the line, I had changed the settings, blah blah blah. After quite a wait, they ended by breaking their promise to move us to a new service, and lying about having called us (they never did). YA.COM are a bunch of useless arseholes.
I signed up with another firm and have successfully connected using the same router, cables, telepjone line and computer which YA.COM claimed were at fault. And now they owe me 80 EUR.
On a side note, what's the deal with Blogger's spell check? I've become lazy and accustomed to having my typos corrected by a machine.